Frequently Asked Questions
Explore some of the most frequently asked questions we get from customers here at Sombrero Mexican Food. From how to join our rewards program to what it’s like to work at Sombrero, you can find it all right here on our FAQ page.
Absolutely! The best part about Sombrero is that everything is fully customizable. While we prepare all meals in a common kitchen and can’t guarantee that your food is 100% vegetarian, vegan, or keto-friendly, you have complete flexibility to add or remove ingredients to meet your dietary preferences.
If you have specific dietary concerns or questions, feel free to reach out—we’re happy to provide guidance and help create a meal that works for you.
If you are a Sombrero Rewards Member, every purchase (in-store or online) earns points through our Sombrero Rewards Program, helping you save on future orders. You can order online quickly and easily right here from our website!
We accept all major payment methods, including cash, debit, and credit cards. We also support contactless options like Apple Pay and Google Pay. Some locations also accept EBT. You can see which locations by visiting our location page.
Sombrero Rewards is your ticket to the best deals and even free food. Simply download the app, join the rewards program, and you will earn 1 point for $1 spent.
You can order ahead directly from the app and you even have the option to order flat-fee delivery with the same prices you’ll see in store.
Download the app on the App Store or Google Play Store today and start saving!
We love to cater! Whether you are looking for a round of breakfast burritos to treat your employees or you’re hosting a party and don’t feel like cooking, Sombrero Catering has you covered.
We offer a wide range of catering options from party platters to full-menu catering. You can get started by visiting the catering page right here on our website! You know the jingle:
WE CATER TOO!
Sombrero Mexican Food has plenty of locations in San Diego and Southern California to serve you! We have 14 locations all around San Diego County as well as locations in El Centro and Corona, CA.
Our Carmel Mountain location was made world-famous by the hit Blink-182 song “Josie”. We have a number locations that are also open 23 hours a day. All of our locations are available for online ordering and delivery!
Being a family-run business means working at Sombrero is being a part of our family. We offer a wide range of opportunities for those looking to get their start in the restaurant business.
With flexible hours, competitive pay and support for things like medical and child care, we try our hardest to support our staff both at work and in their personal lives as well. If you’re interested, head over to our Careers page!
Yes! Sombrero offers gift cards that you can purchase in-store at any of our locations or online through our website or mobile app. Once purchased, you can easily load your gift card into your account for quick access and use.
Gift cards can be redeemed at any Sombrero location or online when placing an order. Even better—when you pay with your gift card, you still earn points through Sombrero Rewards, helping you save on future meals. If you have any questions about gift cards, our team is always happy to help.
Sombrero serves tamales seasonally! While they aren’t available all year, we bring them back every fall and winter. Our seasonal lineup includes shredded beef tamales, cheese with green chile, and our sweet piña tamale—a favorite dessert option for many regulars.
You can enjoy tamales individually, by the dozen, or as part of any one-item or two-item combo. If you’d like help choosing or have more questions, just reach out—our team is always here to assist.
Yes, Sombrero offers delivery through Grubhub, Uber Eats, and DoorDash. For the best experience, we recommend ordering directly through the Sombrero app or our website. You’ll get flat-rate delivery, access to the best pricing, and you’ll continue to earn Sombrero Rewards points on your order.
Ordering directly is the easiest way to get your Sombrero favorites delivered quickly and affordably.
Yes! Sombrero offers a full kids menu that includes your choice of entrée along with rice, beans, or fries, plus a kid-sized drink. Entrées can also be ordered individually, including the kids quesadilla, junior bean & cheese burrito, and individual rolled tacos. We even offer Junior Burritos in bulk upon special request.
Our kids meals are available for guests of all ages—we don’t check IDs, but we’ll gladly ask for your Sombrero Rewards number so you can keep earning points. If you have any questions, we’re always happy to help.
