SOMBRERO REWARDS
How it Works
Must be registered and made qualifying ($15+) purchase in the past year.
Frequently Asked Questions
Do Rewards Expire?
Each reward has its own expiration date, which you can find in the reward’s description.
How does Sombrero Rewards work?
Reward Members earn 1 point for every $1 spent Online, In-Store, or in the App. For in-store orders, give your phone number at the register. Or use the Sombrero App to easily keep track of your points and redeem rewards. Members receive a birthday reward, exclusive deals, and more.
How do I sign up for the program?
You can signup here, download the official Sombrero App, or you can give your phone number at the register and will receive a text to complete your signup.
What can I redeem my points for?
Points can be redeemed for Free Menu items like Tacos, Burritos, and more!
Is there a limit to how many points I can have?
There is no limit to the amount of points you can have at one time. However, members are subject to daily limits.
Can I redeem multiple rewards at once?
Yes! when ordering in our App, Online, or In-store you may redeem multiple rewards in a single order
How do I earn my FREE birthday burrito?
To get the FREE Birthday Burrito you must be a registered member Sombrero Rewards, be opted into Sombrero email program, have a birthday on file, and have made at least one qualifying purchase ($15 or more) within the last 12 months. FREE Birthday Burrito is awarded on your birthday, but the qualifying purchase requirement must be met each year, and you can check your Sombrero Rewards account to confirm the reward has been added to your account.
Do catering orders earn Sombrero Rewards points?
Yes, catering orders earn 1 point per $1 when ordered through our app, website or by giving your number before paying in-restaurant. Just note: catering orders placed through our quote builder, EZ Cater partner, DoorDash, Uber Eats or other third parties aren’t eligible to earn points. And as with all orders, taxes, fees, and tips don’t count toward your point total.
Can I earn points on 3rd delivery fees or third-party delivery platforms?
Delivery fees and tips aren’t eligible for points, and purchases made on third-party delivery platforms (like UberEats or DoorDash) don’t earn points either. But you can earn points on delivery orders made through the Sombrero app or website.
Can I combine two accounts or transfer my points to a different account?
Yes, contact us here and we will help with the transfer
If I use a reward, promo code, or other offer, will I still earn Sombrero Rewards points?
Yes! When you redeem a reward, promo code, or other offer, you’ll still earn points on any other items included in your transaction. As usual, taxes, fees, tips, and gift cards don’t earn points.
I never recieved my points. Is it too late to get them?
You can contact us here and a team member can manually add points to your account. We will need the Order number (found on receipt) to do so.
How many points can I earn on each order?
There is a daily limit of 200 points for an individual user account.
